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To make your next appointment at First Contact Health through our online booking system, please sign in or register for a Meddbase® patient portal account. For assistance, call our reception team on 01481 722999.

Customer Care

First Contact Health Compliments, Comments & Complaints

We are committed to providing a high quality service to all our customers. We promise to provide you with the opportunity to give feedback so we can use your experiences to continuously improve the services we deliver. If you have received excellent service or think that we could do something better, we’d love to hear from you.

By email: Guernsey.reception@firstcontacthealth.com

In person/writing: First Contact Health, 13 North Esplanade, St Peter Port, Guernsey, GY1 2LQ

By phone: 01481 722999

Formal complaints can be submitted through any of the above methods . All complaints are dealt with in accordance with our Complaints Handling Procedure, a copy of which can be obtained by contacting Reception.